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Privacy Policy​

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At Kondatools, we take the protection of your personal data and your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or place an order with us.

By using our website or placing an order, you confirm that you have read and understood the practices outlined below.

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1. Who We Are

This website is operated by:
Trading Name: Kondatools
Legal Entity: Emano Dutti UG (haftungsbeschränkt)
Company Type: Unternehmergesellschaft (UG) (haftungsbeschränkt)
Commercial Register No.: HRB 107844
Register Court: Amtsgericht Düsseldorf
Business Address: Harffstraße 109 B 40591 Düsseldorf Germany
Email: info@kondatools.com

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2. Personal Data We Collect

Depending on how you use our website, we may collect information such as:

  • Your full name

  • Billing and shipping addresses

  • Email address

  • Phone number

  • Payment and transaction details

  • Order history

  • Account information (if you create one)

  • Correspondence with customer support

  • IP address

  • Browser and device type

  • Operating system

  • Site usage and browsing activity

We only collect what's necessary to run our business, fulfill orders, improve our services, and meet our legal obligations.

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3. How We Collect Your Data

We may gather your information when you:

  1. Place an order on our store.

  2. Set up or manage a customer account.

  3. Get in touch with our support team.

  4. Sign up for our newsletter or promotions.

  5. Take part in a survey, contest, or campaign.

  6. Browse our site, via cookies and similar tools.

  7. Complete a purchase through our payment, shipping, or other service partners.

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4. Why We Use Your Data

We process personal information to:

  1. Process and ship your orders.

  2. Verify payments and guard against fraud.

  3. Provide customer support.

  4. Manage your account.

  5. Improve our website, products, and services.

  6. Track site performance and visitor behavior.

  7. Fulfill accounting, tax, and legal duties.

  8. Send promotional messages, where the law or your consent allows it.

We only use data that's reasonably needed for these purposes.

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5. Our Legal Basis for Processing

Where the GDPR applies, we rely on one or more of these legal grounds:

  1. Fulfilling a contract with you.

  2. Meeting a legal obligation.

  3. Pursuing legitimate business interests that don't override your rights.

  4. Your consent, where the law requires it.

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6. Who We Share Data With

To deliver our products and services, we may share your data with trusted partners, such as:

  • Payment processors

  • Shipping and logistics companies

  • Website hosting providers

  • Analytics and performance tools

  • IT support providers

  • Professional advisors

  • Authorities, where legally required

Kondatools does not sell, rent, or trade your personal data to third parties for their own marketing use.

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7. Our Website Platform

Our online store runs on Wix. Data submitted through our site may be processed and stored on Wix's infrastructure, which applies technical and organizational safeguards to protect customer data in line with applicable privacy law.

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8. Cookies

We use cookies and similar technologies to:

  1. Keep the website running properly.

  2. Remember your settings.

  3. Improve site performance.

  4. Understand how visitors use the site.

  5. Help keep the site secure.

  6. Make your shopping experience smoother.

You can manage or block cookies through your browser settings, though doing so may limit some site features.

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9. How Long We Keep Data

We hold on to personal data only as long as reasonably needed to:

  1. Process and complete orders.

  2. Provide customer support.

  3. Keep accounting and tax records.

  4. Handle disputes.

  5. Meet legal and regulatory requirements.

Once data is no longer needed, we delete, anonymize, or otherwise dispose of it in line with the law.

10. How We Protect Your Data

We use reasonable administrative, technical, and organizational measures to guard your data against unauthorized access, misuse, loss, or disclosure. Even so, no online system can guarantee complete security.

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11. Your Rights

Under applicable data protection law, including the GDPR, you may be entitled to:

  1. Access the data we hold about you.

  2. Correct inaccurate or incomplete data.

  3. Ask us to delete your data.

  4. Restrict certain processing.

  5. Object to certain processing.

  6. Receive your data in a portable format, where applicable.

  7. Withdraw consent, where processing depends on it.

  8. File a complaint with a data protection authority.

To exercise any of these rights, use the contact details below.

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12. Marketing Emails

If you've subscribed to our marketing emails, you can opt out anytime by:

  1. Clicking "unsubscribe" in any email; or

  2. Contacting our support team.

Order confirmations, payment notices, shipping updates, and similar service messages will still be sent as needed.

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13. Children's Privacy

Our site and products are meant for people aged 16 and over. We don't knowingly collect data from children. If we discover we've done so by mistake, we'll remove it promptly.

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14. Data Transfers Abroad

Some of our service partners may process or store data outside your home country. When this happens, Kondatools ensures appropriate safeguards are in place, in line with European data protection law, including the GDPR.

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15. Links to Other Sites

Our website may link to third-party sites we don't control. Kondatools isn't responsible for their content, privacy practices, or security. We recommend checking the privacy policy of any external site you visit.

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16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal duties, or operations. Updates take effect as soon as they're posted here, so we encourage you to check back periodically.

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17. Get in Touch

For questions about this policy or to exercise your privacy rights, contact us:

Trading Name: Kondatools
Legal Entity: Emano Dutti UG (haftungsbeschränkt)
Commercial Register No.: HRB 107844
Register Court: Amtsgericht Düsseldorf
Business Address: Harffstraße 109 B, 40591 Düsseldorf, Germany
Email: info@kondatools.com

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By continuing to use the Kondatools website, you confirm that you've read, understood, and accepted this Privacy Policy.

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